Pricing your services
How to set up your client pricing in Field. Field supports multiple pricing models — you don't have to use tiers.
Your hourly rate
This is the single most important number in Field. It's your internal rate — never shown to clients. Field uses it to convert time into cost, calculate margins, and derive budgets. Set it in Practice → Pricing.
Four pricing models
Each client can use a different model. You choose when you add them.
Plan from library
Create reusable plans in Practice → Pricing (e.g., “Essential $250/mo”, “Professional $450/mo”). When adding a client, pick a plan. The plan defines the monthly rate, included hours, and SLA response time.
Flat monthly rate
Set a single monthly dollar amount per client. Field derives the included hours from your hourly rate. Good for clients who want a simple number.
Hourly with retainer
Set an hourly rate and monthly retainer hours. The client pays for the retainer whether they use it or not. Work beyond the retainer is billed as overage.
Custom / legacy
Set a custom budget and SLA directly. For grandfathered clients or arrangements that don't fit the other models. No plan reference, no formula — just the numbers you enter.
Changing prices mid-cycle
Price changes take effect on the next billing cycle, not the current one. The current period's budget is set at the start of the cycle and doesn't change retroactively. When you update a client's pricing, Field shows a message confirming when the new rate takes effect.
Overage
When work exceeds a client's included budget, the excess is billed as overage. The overage rate defaults to your hourly rate but can be configured separately. Overage items appear in Settlement for review before being invoiced.