Statements & payment
Each month your operator sends a statement — a summary of the work done, what's due, and how to pay if a payment link is included.
Where to find your statements
The Statements section of your portal lists every statement your operator has sent you. Each one shows the billing period, a summary of the work, and the amount due.
What statements show
Each statement includes:
- • Cover letter — A brief note from your operator summarizing the period.
- • Work summary — What was done during the billing period.
- • Line items — A breakdown of charges, such as your monthly service or additional work.
- • Amount due — The total for the period.
How to pay
If your operator has connected Stripe, your statement will include a payment link. Clicking it takes you to a Stripe-hosted page where you can pay by credit or debit card. Stripe is a widely used payment processor — Field never stores your card details.
Some operators handle payment outside the portal — by check, ACH, or another arrangement. If you're not sure how to pay, reach out to your operator directly.
Statement history
All of your past statements stay in the portal. You can look back at any previous month to review the work or download the statement PDF for your own records.
Questions about billing
Your operator manages billing directly. If something looks wrong, you have a question about a charge, or you need to update your payment method, reach out to your operator. You can do this by submitting a request through the portal or contacting them however you normally would.
Your payment is secure. Field never stores your card details. All payment processing is handled by Stripe, which meets the highest industry standards for security.
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