Invoices & payment

Your invoices are available in the portal. Here's where to find them, what they show, and how to pay.

Where to find your invoices

The Invoices section of your portal lists every invoice your operator has sent you. Each one shows the date, amount, and whether it's been paid.

What invoices show

Each invoice includes:

• • Line items — A breakdown of what you're being charged for, such as your monthly service or additional work.
• • Amounts — The cost for each item and the total due.
• • Payment status — Whether the invoice is open, paid, or past due.

How to pay

Payments are handled through Stripe, a widely used payment processor. When you open an invoice, you'll see a button to pay. Stripe accepts most major credit and debit cards.

If your operator has set up automatic billing, your card on file will be charged when each invoice is issued. You'll still see a record of every charge in your portal.

Invoice history

All of your past invoices stay in the portal. You can look back at any previous month to review charges or download invoices for your own records.

Questions about billing

Your operator manages your billing directly. If something looks wrong, you have a question about a charge, or you need to update your payment method, the best thing to do is reach out to your operator. You can do this by submitting a request through the portal or contacting them however you normally would.